Frequently Asked Questions

How long will it take for my plaque to be delivered?

Plaques are typically delivered 4-6 weeks after their order date.

Plaques are typically delivered 4-6 weeks after their order date.

How will I receive my digital image?

Digital images are delivered via email approximately 2 weeks after purchase.

Digital images are delivered via email approximately 2 weeks after purchase.

How do I track my order?

You will receive an email with your tracking number approximately 4 weeks after purchase.

If you have any questions about your order, please contact us at customerservice@recognizetoppros.com.

You will receive an email with your tracking number approximately 4 weeks after purchase.

If you have any questions about your order, please contact us at customerservice@recognizetoppros.com.

Which shipping provider does your company use?

All orders are shipped via UPS or USPS.

All orders are shipped via UPS or USPS.

How will the product charge appear on my bank statement?

The charge will appear with the name Top Professionals Recognition.

The charge will appear with the name Top Professionals Recognition.

What is your return policy?

Unfortunately, all commemorative product sales are final. Any shipping damages or errors can be discussed by reaching us at customerservice@recognizetoppros.com or (248)-284-0048.

Unfortunately, all commemorative product sales are final. Any shipping damages or errors can be discussed by reaching us at customerservice@recognizetoppros.com or (248)-284-0048.

Have a question not on this list?

For all other questions and inquiries, please visit our Contact Us page below.

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